Privacy Policy
Thank you for visiting the Pension Benefit Guaranty Corporation (PBGC) Web site. You are accessing a computer system operated by PBGC, a wholly-owned corporation of the United States Government.

PBGC is committed to protecting the privacy of individuals using our Web site. As a general rule, PBGC does not collect personal identifying information during a visit to the PBGC Web site, except when you choose to provide such information to us, or when you use one of PBGC's online customer self-service applications.

PBGC does collect certain non-personal information for system management and site security purposes.

Non-Personal Information We Collect

System Management: As part of system management, PBGC uses various software tools and computing methods to insure this site is operating in an optimum manner and to identify what information is of the most and least interest to its users. We do not collect or sell information about you for commercial purposes. Among the information that currently is collected by PBGC for system management are:

  • The name of the domain from which you access the Internet;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The Internet address of the Web site from which linked directly to our site; and,
  • The pages and files you access on this site.
Please note that none of this information identifies you personally in any way.

Site Security: For security purposes and to ensure that this service remains available to all users, PBGC also employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. No attempts are made to identify individual users unless that user chooses to submit personal information, or illegal behavior is suspected. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986, the National Information Infrastructure Protection Act of 1996, or other such laws as may apply.

Cookies: Cookies are small data files sent to your computer by Web sites you visit. Cookies store information about you and the type of computer you use to access the Web site. These files may contain personal information. There are two types of cookies: session and persistent. Session cookies expire once the user closes the browser. Persistent cookies, however, remain on your system for an extended period of time.

In accordance with federal policy, PBGC does not use persistent cookies on its Web site.

The e-4010 application on the Web site uses session cookies to recognize you and assist you in navigating the application in the most efficient and effective manner possible. You must accept these session cookies if you wish to use the e-4010 application. As stated above, session cookies expire once you close your browser. No information about you is maintained as a result of a session cookie.

Personal Identifying Information That You Submit

e-4010: PBGC receives and stores personal identifying information submitted by you within the e-4010 application on the Web site (located at www.pbgc.gov/e4010). This information (name, work address, telephone number, and e-mail address) is used to establish your account, respond to your requests, and provide you with information about your interactions with PBGC. The security of the information you input for e-4010 is protected during transmission using Secure Sockets Layer (SSL) encrypting software. By providing PBGC with your email address, it will be used by PBGC to contact you regarding your account status (including confirmation of registration), and may be used to contact you for other purposes (for example, to notify you about major changes to the Web site or to request feedback on the application.

Storage of Information: To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, PBGC has put in place physical, electronic, and managerial procedures to protect the personal identifying and other information collected online. PBGC will keep a log of all transactions and data that you submit via the e-4010 application in order to (1) provide efficient customer service; (2) to provide adequate audit records, and (3) to process your data transactions or requests. Your information will be maintained and managed in accordance with the Federal Records Act.

PBGC may disclose information you submit if we are required to do so by law or we in good faith believe that such action is necessary to: (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of e-4010; or (4) protect the personal safety or property of our users or the public. If you provide false information, attempt to pose as someone else, or otherwise are believed to have committed any other illegal act, information about you may be disclosed as part of any investigation into your actions).

Email: If you contact PBGC via electronic mail rather than through the secure e-4010 application, the information you send will still be used for the purposes described at the point of collection and stored as record material. However due to the nature of the Internet and the World Wide Web, we cannot assure the security of the information during transmission by electronic mail over the public Internet. Thus, you may be uncomfortable with sending sensitive information (such as a bank account number or your home phone number and address) to PBGC other than through the secure e-4010 application. As an alternative, we suggest that you (1) contact PBGC by telephone or (2) send the information to PBGC by regular mail. See Contact Information under www.pbgc.gov for appropriate addresses and telephone numbers.
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